Privacy Policy

This Privacy Policy describes how Laylowe, operated by S&P Ventures LLC (“Laylowe,” “we,” “us,” or “our”), collects, uses, and shares personal information when you visit our website, make a purchase, or communicate with us.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact and order information: Your name, email address, telephone number, billing and shipping addresses, items ordered, payment status, and order history.

• Payment information: Information needed to process your purchase. Payments are handled by Shopify and payment providers. We do not receive your full payment card number through standard Shopify checkout.

• Device and browsing information: Your IP address, browser and device details, cookie identifiers, pages viewed, referring websites, and interactions with our website and advertising.

• Communications and submitted content: Customer service messages, reviews, photos, and other information you choose to provide.

• Marketing preferences: Your subscription preferences and records of consent where applicable.

We collect information directly from you, automatically through cookies and similar technologies, and from service providers and advertising partners.

How We Use Your Information

We use personal information to:

• Process payments, fulfill orders, arrange deliveries, and manage returns or exchanges.

• Send order confirmations, shipping updates, and customer service communications.

• Operate, maintain, and improve our website, products, and shopping experience.

• Display reviews and other content you submit for publication.

• Send marketing communications consistent with your preferences and applicable law.

• Deliver, personalize, and measure advertising.

• Detect fraud, protect our services, resolve disputes, and comply with legal obligations.

How We Share Information

We share personal information as reasonably necessary with providers that help operate our business, including:

• Shopify, which hosts our store and supports checkout and related services.

• Payment processors, fulfillment partners, shipping carriers, and logistics providers.

• Google Workspace, which we use for email and internal customer support.

• Judge.me, which supports customer reviews.

• Advertising and measurement partners, which may include Meta, Google, TikTok, AppLovin, and Pinterest.

The information shared depends on the service and the features we use. Advertising partners may receive device identifiers, browsing activity, purchase events, or contact information used for audience matching.

We may also disclose information to professional advisers, to comply with legal obligations, to protect rights and prevent fraud, or in connection with a merger, acquisition, financing, or sale of business assets.

Cookies & Advertising

We use cookies, pixels, and similar technologies to operate our website, remember preferences, understand website activity, and support advertising.

Some advertising-related disclosures may qualify as a “sale,” “sharing,” or processing for targeted advertising under applicable privacy laws, even when no money is exchanged for the information.

You can manage cookies through your browser settings. Blocking cookies may affect website functionality. Advertising platforms may also offer their own advertising preference settings.

To submit a request concerning our use or disclosure of your information for targeted advertising, contact hi@laylowe.com. We will handle requests as required by applicable law. Browser settings and advertising-platform preferences may not control every use or disclosure of information.

Email & Text Marketing

You can unsubscribe from marketing emails using the unsubscribe link in those messages. We may still send nonmarketing communications concerning your orders or service requests.

If you separately opt in to text marketing, we may send promotional messages to the number you provide, including through automated technology. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply.

Reply STOP to unsubscribe from marketing texts or HELP for assistance. You may also contact hi@laylowe.com.

We do not share text-message opt-in data or consent with third parties for their own marketing. We may share it with providers that help deliver and manage our messaging services.

Shopify

Shopify processes personal information to provide and improve its services. Where we use Shopify features that combine information from interactions with our store, other merchants, or Shopify, Shopify may process information for those features as described in its privacy disclosures.

You can learn more at Shopify’s Consumer Privacy Policy and Shopify’s Privacy Portal.

Your Privacy Rights

Depending on where you live and which laws apply, you may have the right to:

• Request access to personal information we hold about you.

• Request correction or deletion of personal information.

• Obtain a portable copy of certain information.

• Opt out of certain sales, sharing, or processing for targeted advertising.

• Withdraw consent where processing relies on consent.

• Appeal a decision concerning a privacy request.

To submit a request, email hi@laylowe.com and describe the right you wish to exercise. Where permitted, an authorized agent may submit a request on your behalf.

We may need to verify your identity or an agent’s authority when permitted or required by law. We will respond within applicable legal timeframes. Certain information may be retained or requests limited where the law permits, such as to complete transactions, maintain required records, or prevent fraud.

We will not discriminate against you for exercising applicable privacy rights.

Data Retention & Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, maintaining accounting records, resolving disputes, and meeting legal obligations. Retention periods depend on the type of information, our relationship with you, and applicable requirements.

We use reasonable safeguards designed to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure.

International Processing

Our service providers and fulfillment partners may process information in the United States and other countries. Privacy laws in those countries may differ from those where you live. Where required, we use appropriate safeguards for international transfers.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. We do not knowingly sell or share personal information of children under 16.

If you believe a child has provided personal information to us, contact hi@laylowe.com so we can investigate and take appropriate action.

Third-Party Websites

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy here, revise the date above, and provide additional notice or obtain consent when required by law.

Contact Us

For privacy questions or requests, contact:

Laylowe
hi@laylowe.com
2401 W 208th St, Unit #C1
Torrance, CA 90501
United States